Texas-Based Hospital Returns to Evident for Comprehensive EHR Solution

November 20, 2017

IRAAN, Texas--(BUSINESS WIRE)--Nov. 20, 2017-- Evident LLC, a wholly owned subsidiary of CPSI (NASDAQ: CPSI) and a leading provider of electronic health record (EHR) systems and services, announced today that Iraan General Hospital (IGH), a 14-bed acute care facility located in Iraan, Texas, recently returned to Thrive, Evident’s EHR solution, to replace their existing EHR system. The Texas-based healthcare system will be live on the entire suite of Evident solutions near the end of December.

IGH made the decision to transition back to Evident for the Thrive EHR system based on several factors. When they initially moved away from Thrive, they thought they were getting a hospital system that would have the same functionality they had with Thrive while integrating with their existing clinic system. But after making the switch, they encountered hospital billing issues and were never able to fully convert to the new system because it was unable to handle all of their service lines.

As the primary healthcare service provider for Iraan and the other neighboring communities, local residents rely on a broad range of healthcare services provided by IGH. Teresa Callahan, chief executive officer and administrator of Iraan General Hospital, noted that rural communities turn to their community hospital and clinics for a myriad of services, and it is imperative for them to have an all-encompassing EHR system that supports all the care they provide – not just the clinic or standard in-patient care.

“We have services, such as our respite care, that we were unable to manage in the other EHR because there wasn’t a comparable solution,” said Callahan. “Community hospitals like ours don’t have the manpower to manage multiple systems, and it doesn’t support our goal of managing and maintaining the patient chart across one system. We made the choice to move back to Evident because it was the best decision for our organization as a whole. The Thrive EHR supports all the care settings and service offerings we provide to our community.”

According to Callahan, the disconnect between the hospital clinical side and business process flows in conjunction with billing issues made moving back to Thrive an easy decision. For IGH and similar facilities, it is critical to remain in control of billing and cash collections to ensure financial health and stability. The ability to integrate the revenue cycle from the moment a patient checks in for their service is a must for community hospitals like IGH.

Callahan added, “The hands-on guidance that IGH has received from the Evident team in a very quick and thorough manner has reassured us of the level of support and service we can expect. The Evident team stepped up and has been there at every junction.”

“With a 35-year track record of success in communities across the U.S., we understand the importance of healthcare IT to support the care provided in multiple settings,” said Boyd Douglas, president and chief executive officer of CPSI. “We are very pleased that IGH has decided to return to CPSI and Evident, and we look forward to furthering our partnership.”

###About CPSI

CPSI is a leading provider of healthcare solutions and services for community hospitals plus other healthcare systems and post-acute care facilities. Founded in 1979, CPSI is the parent of four companies – Evident, LLC, TruBridge, LLC, Healthland Inc., and American HealthTech, Inc. Our combined companies are focused on helping improve the health of the communities we serve, connecting communities for a better patient care experience, and improving the financial operations of our customers. Evident provides comprehensive EHR solutions and services for community hospitals. TruBridge focuses on providing business, consulting, and managed IT services along with their RCM product, Rycan, providing revenue cycle management workflow and automation software to hospitals, other healthcare systems, and skilled nursing organizations. Healthland provides integrated technology solutions and services to small rural and critical access hospitals. American HealthTech is one of the nation’s largest providers of financial and clinical technology solutions and services for post-acute care facilities. For more information, visit

###Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified generally by the use of forward-looking terminology and words such as “expects,” “anticipates,” “estimates,” “believes,” “predicts,” “intends,” “plans,” “potential,” “may,” “continue,” “should,” “will” and words of comparable meaning. We caution investors that any such forward-looking statements are only predictions and are not guarantees of future performance. Certain risks, uncertainties and other factors may cause actual results to differ materially from those projected in the forward-looking statements. Such factors may include: overall business and economic conditions affecting the healthcare industry, including the potential effects of the federal healthcare reform legislation enacted in 2010, and implementing regulations, on the businesses of our hospital customers; government regulation of our products and services and the healthcare and health insurance industries, including changes in healthcare policy affecting Medicare and Medicaid reimbursement rates and qualifying technological standards; changes in customer purchasing priorities, capital expenditures and demand for information technology systems; saturation of our target market and hospital consolidations; general economic conditions, including changes in the financial and credit markets that may affect the availability and cost of credit to us or our customers; our substantial indebtedness, and our ability to incur additional indebtedness in the future; our potential inability to generate sufficient cash in order to meet our debt service obligations; restrictions on our current and future operations because of the terms of our senior secured credit facilities; market risks related to interest rate changes; our ability to successfully integrate the businesses of Healthland, American HealthTech and Rycan with our business and the inherent risks associated with any potential future acquisitions; our ability to remediate a material weakness in our internal control over financial reporting; competition with companies that have greater financial, technical and marketing resources than we have; failure to develop new or enhance current technology and products in response to market demands; failure of our products to function properly resulting in claims for losses; breaches of security and viruses in our systems resulting in customer claims against us and harm to our reputation; failure to maintain customer satisfaction through new product releases or enhancements free of undetected errors or problems; interruptions in our power supply and/or telecommunications capabilities, including those caused by natural disaster; our ability to attract and retain qualified customer service and support personnel; failure to properly manage growth in new markets we may enter; misappropriation of our intellectual property rights and potential intellectual property claims and litigation against us; changes in accounting principles generally accepted in the United States; fluctuations in quarterly financial performance due to, among other factors, timing of customer installations; and other risk factors described from time to time in our public releases and reports filed with the Securities and Exchange Commission, including, but not limited to, our most recent Annual Report on Form 10-K. We also caution investors that the forward-looking information described herein represents our outlook only as of this date, and we undertake no obligation to update or revise any forward-looking statements to reflect events or developments after the date of this press release.

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Source: CPSI


Tracey Schroeder, 612-787-3125

Chief Marketing Officer